Corporate Membership Form

WHY JOIN CSIA?

Customer Service is acknowledged and recognized across the globe as the most integral part of what makes a successful business. In the fast-paced and ever changing environment we live in, organizations need to ensure that they are at the forefront of delivering and actioning their customers’ needs and desires. CSIA is busy working alongside of you in redefining service excellence.

For almost 10 years, the Customer Service Institute of America has been assisting professionals and organizations in achieving their goals around their customer service strategy and their customer experience.

CSIA members span a wide variety of industries, yet strive and focus on an aligned mission – to redefine service excellence. Why redefine service excellence? Because service excellence is always in a state of flux; whether due to new technology offerings, reimagined expectations, or innovations in products and services.

Join CSIA as a member to experience the impact of aligning and teaming with like-minded customer focused individuals and organizations from across the globe.

There are three different categories of annual organizational membership available

Ruby ($995)

  • Two complimentary professional memberships
  • Certificate proclaiming your organization’s membership
  • Member discounts for entries to the International Service Excellence Awards
  • Member discounts to ICCSO’s* networking events and functions
  • ‘Service Excellence’, ICCSO’s* quarterly publication

Sapphire ($ 1,950)

  • 5% discount on CSIA services (e.g., training and ICSS certification)
  • Four complimentary professional memberships
  • Certificate proclaiming your organization’s membership
  • Member discounts for entries to the International Service Excellence Awards
  • Member discounts to ICCSO’s* networking events and functions
  • ‘Service Excellence’, ICCSO’s* quarterly publication

Emerald ($3,500)

  • 10% discount on CSIA services (e.g., training and ICSS certification)
  • Six complimentary professional memberships
  • Certificate proclaiming your organization’s membership
  • Member discounts for entries to the International Service Excellence Awards
  • Member discounts to ICCSO’s* networking events and functions
  • ‘Service Excellence’, ICCSO’s* quarterly publication
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