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Welcome NACCM conference attendees and leading customer service professionals! The Customer Service Institute of America is proud to be the Strategic Partner with the North American Conference on Customer Management (NACCM - http://www.iirusa.com/naccm/event-home.xml) taking place November 16 - 19, 2008 in Anaheim, CA. Contact CSIA today to find out about receiving a discount to this outstanding industry event! Join us at the
prestigious event and receive a complimentary one year membership
to the Customer Service Institute of America (a $175 value!)
Click here to reserve your tickets
now! All finalists will receive two free tickets to the event. |
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As a representative body of the International Council of Customer Service Organizations, the CSIA has the honor of hosting the 2008 International Service Excellence Awards at this NACCM event. This inaugural event will take place after the NACCM official conference opening and will begin at 7:00pm. For more information about attending the International Service Excellence Awards event taking place on November 17, 2008, please contact Christine Churchill, Executive Director - christine.churchill@serviceinstitute.com or download your invitation to join us! |
 If your company is a finalist in these prestigious awards, you will receive two free tickets to attend to awards event in Anaheim, CA. |
International Service Excellence Awards: Globally the world's peak customer service bodies recognize individuals and organizations through the International Council of Customer Service Organizations' International Service Excellence AwardsTM. With customer expectations continually rising, the wider community is becoming aware of the value and role that Customer Service plays in achieving business success. This highly demanding area is arguably the critical success factor for many Organizations. For this reason it is important that the Customer Service Profession has its own international awards to recognise, promote and reward excellence, professionalism and outstanding achievement. Nominate your organization or an individual for an award today! Click here to download a nomination form. |
Click here to download the most up-to-date NACCM brochure. (Please note that this is a very large file and will take about 1 minute to download)
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In 1992 the U.S. Congress proclaimed Customer Service Week a nationally recognized event, celebrated annually during the first full week in October. Customer Service Week is Customer Service Week is a national event devoted to recognizing the importance of customer service and honoring the people on the front lines of the service revolution. For great ideas for celebrating national Customer Service Week go to www.csweek.com
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