International Service Excellence Awards

Congratulations to our
International Service Excellence Award
Winners 2011!

With customer expectations continually rising, the wider community is becoming aware of the value and role that Customer Service plays in achieving business success.

This highly demanding area is arguably the critical success factor for many Organizations. For this reason it is important that the Customer Service Profession has its own international awards to recognize, promote and reward excellence, professionalism and outstanding achievement.

2011 International Service Excellence Award Winners:

Visionary Award Cvent	Best of the Best World Service Toronto (American Express Canada)
Large Business (over 4000 employees) Safelite Autoglass®	Large Business - Highly Commended Ceubuana Lhuillier
Division of a Large Business Pershing LLC, a BNY Mellon Company	Division of a Large Business - Highly Commended National Bank Correspondent Network
Medium Business (501-3999 employees) Ryan LLC	Division of a Medium Business (501-3999 employees) OnStar
Contact Center E*TRADE Financial Corporation	Contact Center - Highly Commended NS Call Centre (operated by NCS) Ministry of Defence, Singapore
Small Business (less than 500 employees) BodyGuardz

Customer Service CEO THOMAS M FEENEY, CEO - Safelite Autoglass®	Customer Service Manager JORGE A RODRIGUEZ - World Service Toronto American Express Canada
Customer Service Professional FARIBORZ TABATABAEI - World Service Toronto American Express Canada	Customer Service Leader MARK FOXWELL - World Service Toronto American Express Canada
Customer Service Contact Center Manager JODI JOHNSON - The Guardian Life Insurance Company of America	Customer Service Executive MARNIE THUECKS - The Guardian Life Insurance Company of America