International Service Excellence Awards


Congratulations to our International Service Excellence Award Winners 2012!

With customer expectations continually rising, the wider community is becoming aware of the value and role that Customer Service plays in achieving business success.

This highly demanding area is arguably the critical success factor for many Organizations. For this reason it is important that the Customer Service Profession has its own international awards to recognize, promote and reward excellence, professionalism and outstanding achievement.

2012 International Service Excellence Award Winners:

Company Awards





Visionary Award
WORLD SERVICE TORONTO
(AMERICAN EXPRESS CANADA)
Best of the Best
PERSHING LLC

Large Business (over 4000 employees)
CEUBUANA LHUILLIER
Customer Charter
RYAN LLC

Division of a Large Business
National Bank Correspondent Network
Customer Focused Innovations
E*TRADE FINANCIAL
Medium Business (501-3999 employees)
BROAN-NUTONE LLC

Contact Center
DELTA AIR LINES
RESERVATION SALES AND CUSTOMER CARE
Division of a Medium Business (501-3999 employees)
CVENT CLIENT SERVICES

Small Business
(less than 500 employees)
RED FROG EVENTS


Individual Awards



Customer Service CEO
JEAN HENRI LHUILLIER
Cebuana Lhuillier
Customer Service Manager
SANJEEWANI PITADENIYA
HNB Assurance PLC
Customer Service Professional
VINCENT SCHAFFER
Pershing LLC
Customer Service Leader
JOE FELICETTI
Pershing LLC
Customer Service Executive
JULIE KOUSEN
Pershing LLC