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GUEST BLOG: Applying the 23 MPH Principle
- January 29, 2019
- Posted by: CSIA Editorial Team
- Category: Guest Blogs
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In his first guest article for CSIA, Customer service keynote speaker and award-winning author Chip Bell shares his insights on how to provide an enchanting customer experience – CSIA Editorial Team Walk into the lobby of the five-star Mansion on Turtle Creek hotel in Dallas and the first thing you notice are the extraordinary flowers in
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Guest Blog: Give A Valuable Gift: The Top 10 Business Books For 2018
- December 5, 2018
- Posted by: CSIA Editorial Team
- Category: Community, Competitive research, Employee Development, Employee Engagement, Guest Blogs, Professional Implementation
In his first guest article for CSIA, Customer service/CX expert, keynote speaker and NYT bestselling author Shep Hyken gives us his recommended list of Top 10 Business and Customer Service Books for 2018. Read Shep Hyken’s original guest article on Forbes. com by clicking here. Blog Image © SHEP HYKEN – CSIA Editorial Team It’s that holiday time
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