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  • Guest Blog: Give A Valuable Gift: The Top 10 Business Books For 2018

    • December 5, 2018
    • Posted by: CSIA Editorial Team
    • Category: Community, Competitive research, Employee Development, Employee Engagement, Guest Blogs, Professional Implementation
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    My Top Ten Business Books for 2018 IMAGE © SHEP HYKEN

    In his first guest article for CSIA, Customer service/CX expert, keynote speaker and NYT bestselling author Shep Hyken gives us his recommended list of Top 10 Business and Customer Service Books for 2018. Read Shep Hyken’s original guest article on Forbes. com by clicking here. Blog Image  © SHEP HYKEN  – CSIA Editorial Team   It’s that holiday time

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