Improving Customer Satisfaction
How to Achieve Service Excellence for Your Business – 6 Important Steps
In several of our past blogs, we have drawn the connection between customer service excellence and business growth. This known
March 31, 2022
In several of our past blogs, we have drawn the connection between customer service excellence and business growth. This known
Have you ever needed a question answered or a problem resolved when you made a purchase and you sat for
Have the past 18 months been difficult for you as you not only try to manage what business is like
When we think about customer service it’s often limited to when the customer comes to your business because something has
Did you know that it can cost up to 25x more for a business to acquire a new customer, than to retain an old customer? Not only that, repeat customers spend up to 67 percent more than new customers. Both customer retention and customer loyalty are incredibly important for the long-term success of a business.
Customer feedback is essential for businesses looking to offer a more personalized customer experience. Without receiving customer feedback, there’s no
We recently hosted a dynamic and very refreshing webinar with customer service expert Jeanne Bliss. Jeanne is one of the
