Events Calendar

Events Calendar

Customer Contact Week – Customer Service Conference in Las Vegas @ The Mirage, Las Vegas, NV
Jun 24 @ 5:01 pm – Jun 28 @ 6:01 pm

In 2019 CCW is celebrating its 20th anniversary and 20 years of groundbreaking industry growth and innovation! The unparalleled event program includes 250+ expert speakers leading keynote sessions, Interactive Discussion Groups (IDGs), breakout track sessions, exclusive site tours, interactive workshops and more. Plus, attend the CCW Excellence Awards, Technology & Innovation Focus Day, the CCWomen High Tea, and meet 200+ solution providers in the Expo Hall.

Expert speakers leading the program include Tony Hsieh, CEO, Zappos; Ambassador Nancy Brinker, Founder, Susan G. Komen; Troy Stevenson, VP & Global Head of Community Operations, Uber; Shep Hyken, Chief Amazement Officer, Shepard Presentations; Sasha Chatani Lucas, Head of Digital, Verizon Fios; Meghan Borsic, Head of UX Research and Design, Consumer Electronics, Amazon; Sundar Chari, Director of Customer Experience, Hertz and many more!

Date: June 24-28, 2019

Location: The Mirage, Las Vegas, NV

See why 2,500+ executives will be attending:

Don’t miss the biggest celebration of the year for customer contact champions and use discount code 20CCW_CSIA to get 20% off registration!

If you have any questions or would like the CCW Vegas 2019 agenda to be sent directly to you, you can contact CCW at

Chris Littlefield from Acknowledgment Works – the transforming power of Acknowledgment @ Webinar
Jul 9 @ 11:00 am – 12:30 pm

There is an art to building a successful and happy team. It seems we all know the power of praise, but are never sure when, how, or if we should be using it in the workplace.

Chris Littlefield is an expert at providing strategies, as well as statistics, surrounding the power of acknowledgment for your business, your team, and your own happiness.

Learn how to have the conversations that really matter and drive performance.
Transform the way your people work together.

Join us for this content packed, necessary webinar. Can you really afford to miss it??

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