If you would like to jumpstart 2019 with a fantastic customer service conference, we invite you to sign up for Customer Contact Week, January 15-18, 2019 in Nashville! CCW is bringing together 550+ attendees including already confirmed executives from Microsoft, Comcast, Hilton, Groupon, Lyft & many more!
Keynote Speakers Include:
Jenn Lim, CEO & Chief Happiness Officer, Delivering Happiness
Tuck Ross, SVP, Consumer Products & Marketing, Synchrony
Carla Moore, VP, POS Strategy and Education, HBO
Kendal Jolly, Managing Director, Culture and Brand Awareness, Toll Brothers
Valerie Egen, VP, Global Customer Engagement, Subway
Jared Benesh, Executive Director of Contact Center Technology / Product Strategy, Quicken Loans
Donna Drehman, Director of Customer Experience & Training, Postmates
Check out some of the CCW Nashville content that embraces the main themes of the event:
- The Customer Contact To-Do List
- Top Customer Service Trends
- 5 Ways to Make Empathy the Heart of Your Customer Service Strategy
- CX Women in Business
- Creating a Holistic Customer Service Experience
We have a special offer for you! Use promo code 2019CCWN_CSIA to receive a 20% discount to this fantastic conference.