Your privacy is critically important to us.
Customer Service Institute of America is located at:
650 Warrenville Road, Suite 100 #1051, Lisle, IL, United States
Like most website operators, Customer Service Institute of America collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Customer Service Institute of America’s purpose in collecting non-personally identifying information is to better understand how Customer Service Institute of America’s visitors use its website. From time to time, Customer Service Institute of America may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Customer Service Institute of America also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.serviceinstitute.com
blog posts. Customer Service Institute of America only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to Customer Service Institute of America’s websites choose to interact with Customer Service Institute of America in ways that require Customer Service Institute of America to gather personally-identifying information. The amount and type of information that Customer Service Institute of America gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://www.serviceinstitute.com
to provide a username and email address.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To External Sites
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Protection of Certain Personally-Identifying Information
Customer Service Institute of America discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Customer Service Institute of America’s behalf or to provide services available at Customer Service Institute of America’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Customer Service Institute of America’s website, you consent to the transfer of such information to them. Customer Service Institute of America will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Customer Service Institute of America discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Customer Service Institute of America believes in good faith that disclosure is reasonably necessary to protect the property or rights of Customer Service Institute of America, third parties or the public at large.
If you are a registered user of https://www.serviceinstitute.com
and have supplied your email address, Customer Service Institute of America may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Customer Service Institute of America and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Customer Service Institute of America takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Customer Service Institute of America may collect statistics about the behavior of visitors to its website. Customer Service Institute of America may display this information publicly or provide it to others. However, Customer Service Institute of America does not disclose your personally-identifying information.
This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.
To enrich and perfect your online experience, Customer Service Institute of America uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
Those who engage in transactions with Customer Service Institute of America – by purchasing Customer Service Institute of America’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Customer Service Institute of America collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Customer Service Institute of America. Customer Service Institute of America does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Sharing with Third Parties for Marketing. As noted above, we may disclose your information to third parties for direct marketing purposes. If you want to opt-out of such disclosures, please contact us via https://www.serviceinstitute.com/contact/.
Email Marketing. To stop receiving newsletters or marketing communications from us or to opt-out of having your email address shared with third parties, please use the “unsubscribe” mechanism provided in the communication (such as the “unsubscribe” link at the bottom of the marketing email) or send an e-mail to firstname.lastname@example.org.
Service-Related Announcements. We will also send you service-related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.