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Be the best leader you can be in 2019. Announcing CSIA’s Newly Updated Customer Service Manager Course
- January 16, 2019
- Posted by: CSIA Editorial Team
- Category: CCSM, Certification, Certified Customer Service Manager, CSIA Blog
No CommentsAs part of our ongoing commitment to service excellence, we are pleased to announce our new Certified Customer Service Manager (CCSM) Course. Our course has up-to-date content and examples relevant to today’s business environment. As we have discussed in previous blog articles it is important for anyone in a leadership role to understand that customer