7 Ways to Delight and Retain Your Customers
- January 16, 2020
- Posted by: CSIA Editorial Team
- Category: CSIA Blog
Did you know that it can cost up to 25x more for a business to acquire a new customer, than to retain an old customer? Not only that, repeat customers spend up to 67 percent more than new customers. Both customer retention and customer loyalty are incredibly important for the long-term success of a business.