Customer Service Week (October 7- 11, 2019) is coming up very soon, and we want to help you make it the best week possible! This is a wonderful opportunity to recognize your team and co-workers at your service organization.
It’s the perfect time to show appreciation for all the hard work that your team does throughout the year. Although Customer Service Week is happening soon, you still have time to plan it!
In his first guest blog for CSIA, John R. DeJulius discusses the importance of maintaining professional expertise and service excellence