As we discussed in a past article: Artificial Intelligence and the Customer Service Experience, emerging technologies that include artificial intelligence
We recently hosted a dynamic and very refreshing webinar with customer service expert Jeanne Bliss. Jeanne is one of the
What is Service Excellence? Simply stated, good customer service is the extent to which a product or service meets the
Last year we hosted a very insightful webinar with Customer Service expert Chip Bell based on his best-selling book “Wired
