Customer Experience
7 Ways Customer Care Has Been Changed by the Global Pandemic
You’re powering on your laptop and headset at your desk in your bedroom alcove, getting the kids ready for another
January 16, 2021
You’re powering on your laptop and headset at your desk in your bedroom alcove, getting the kids ready for another
In previous blog articles we’ve defined and explained the importance of service excellence as well as the importance of understanding
As we discussed in a past article: Artificial Intelligence and the Customer Service Experience, emerging technologies that include artificial intelligence
