Customer Marketing
Customer Service is the New Marketing – What This Means for Your Business
Consumer trust in the more traditional marketing and advertising strategies is on the wane – with only 49% who actually
September 12, 2022
Consumer trust in the more traditional marketing and advertising strategies is on the wane – with only 49% who actually
Customer marketing is a combination of programs and activities designed to manage customer retention. This includes loyalty, advocacy, participation and growth. It is a strategy that focuses on creating strong, long-term customer relationships.
