
Customer Experience
Emotional Intelligence in the Age of Automation
As we discussed in a past article: Artificial Intelligence and the Customer Service Experience, emerging technologies that include artificial intelligence

As we discussed in a past article: Artificial Intelligence and the Customer Service Experience, emerging technologies that include artificial intelligence

Some of you may remember the movie 2001: A Space Odyssey. In this 1968 science fiction movie, HAL 9000 is

We had the pleasure of hosting another live, information-packed webinar with customer service keynote speaker and best-selling author, Dr. Chip
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