Customer Experience Professional
What’s Not to Love About Customer Service? – 8 Reasons Why We Love Our Job
While some can’t imagine spending their day communicating with customers – whether on the phone, via email or in live
February 23, 2021
While some can’t imagine spending their day communicating with customers – whether on the phone, via email or in live
Business owners and C-level executives are always looking for ways to grow their business and maintain business success in a
In today’s business landscape, C-level executives and key stakeholders are having to adjust to new norms in both marketing and
Many of us have a favorite brand, band, team, public figure, or cause that we follow and become a fan
As a Human Resource Manager, you are tasked with attracting and hiring qualified candidates. But how do you achieve this
Do you sometimes lack confidence because you do not possess all the knowledge or skills to be successful in your
One of the main concerns of anyone in a C-level role is how to best retain and engage their workforce.
As a Human Resource professional, you understand the importance of customer service excellence and the importance of employee training and
If you are in a Customer Service Manager role, congratulations on making it to this level! Anyone who works in
In any customer service training or consulting context, effective listening is a main and very important topic. In this digital
